Responsible business
Our transport networks provide essential daily services for thousands of people across Croatia and surrounding countries. We develop our activities considering the quality of the service and the customer satisfaction, but also the social and environmental impact that our activities are generating and its effects on local communities.
Customer satisfaction
Customer satisfaction is one of the key criteria of our business. We pay great attention to passengers’ opinions, their suggestions, proposals, as well as to their remarks. They are the ones who help us improve and become better, and their satisfaction and trust are our highest values.
Safety
We are committed to maintaining high standards of road safety through using the latest technology, conducting regular vehicle safety checks of our fleet, and educating our drivers. Additionally, we strive to ensure a healthy and safe working environment for all those affected by our activities.
Environment
Our goal is to be the most environmentally conscious public transport entrepreneur in Croatia. We will work on the development of environmentally friendly mobility solutions and continuously work for improvements and preventative actions in order to reduce contamination.
Together we are Arriva
Our employees are at the heart of everything we do. Together we are Arriva is our promise to our employees for a great experience in return for their commitment and for doing an excellent job.
Sponsorships & Donations
We foster the economic and social development of each local environment in which we operate, create broader economic and social impacts, establish a friendly environment for passengers and staff, and increase the quality of services we provide.
Code of conduct
Compliance activities focus on preventing corruption and are essential part of the Arriva’s Group’s risk management system