General Conditions

These General Conditions for Online Ticket Sales apply to online ticket sales issued by Autotrans d.o.o. on www.arriva.com.hr.

The General Conditions of Carriage establish relationships between the Carrier and the Passengers who use services of the Carrier in bus and coach transport and the conditions under which the Carrier shall offer transport services to the Passenger and his/her luggage.

Available on selected routes and for online purchase or purchases via Arriva Croatia mobile app only.

Check the conditions of use of promo codes.

These general conditions determine the conditions according to which the members of the Arriva loyalty program will collect points on the basis of which they are entitled to various benefits defined by the program.

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