Ticket refund (travel coupon)

If you haven’t used your purchased travel ticket for the intended trip, you can cancel it and receive a travel coupon in exchange.

You can redeem the travel coupon within 12 months after its issuance for any trip within the Arriva Group.

11 characters in length number on your original ticket (without -1 or -2) 11 characters in length number on your original ticket (without -1 or -2)
Single Return Open return