Cookie policy

Information about our use of cookies

Our websites uses cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.

What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive with the purpose of customizing content according to user preferences.

What types of Cookies are on our websites?

We use the following cookies:

Strictly necessary cookies. These are first party cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of online payment services.
Analytical/performance cookies. These are first or third party cookies, which allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
Targeting cookies. These are third party cookies that record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and advertising more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Can I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By blocking cookies you will still be able to browse our website but certain functionalities will be limited.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How long do Cookies last?

Cookies may expire at the end of a browser session and are deleted after closing the browser. These are called “session cookies”. Cookies may also last longer and stay on your hard disk even after closing your browser. These are called “persistent cookies”. It is indicated in the table below if the specific cookie is session or persistent cookie. Except for essential cookies, all cookies will be removed when they are no longer required or they have expired.

Cookie	Name	Purpose	More information
Arriva ticket booking cookies	__autotrans_coopcarrier__, __autotrans_coopdata__	This is a session cookie we use for online ticket booking process. It enables us to display you correct departures when booking fixed return tickets online.	This is a necessary, first party cookie.
AntiForgery cookie	__RequestVerificationToken	This is a session cookie that helps prevent Cross-Site Request Forgery (CSRF) attacks.	This is a necessary, first party cookie.
Arriva Cookie banner cookie	_arriva.com.hr_cookies_policy_	This is a persistent cookie we use to inform new visitors of our website about the cookies placed on our website.	This is a necessary, first party cookie.
Arriva Mobile App notice cookie	_arriva.com.hr_mobile_popup_	This is a persistent cookie we use to inform new visitors of our website about Arriva Croatia mobile app.	This is a necessary, first party cookie.
Webserver cookie	ASP.NET_SessionId	This is a session cookie we use to preserve the visitor's session state across page requests.	This is a necessary, first party cookie.
myArriva Cookie	FedAuth, FedAuth1	This is a persistent cookie we use for logging you in to your myArriva account. It enables us to display your myArriva profile and provide you with functionalities fo easier and faster ticket booking.	This is a necessary, first party cookie.
CorvusPay payment gateway cookie	_webpay30_session	This is a session cookie CorvusPay uses to enable you purchase of the ticket.	This is a necessary, third party cookie.
Facebook Correlation Cookie	.AspNet.Correlation.Facebook	This is a session cookie used for logging in myArriva account with your Facebook account. It enables us to provide you with easier and faster registration and login.	This is a necessary, first party cookie.
Google Correlation Cookie	.AspNet.Correlation.Google	This is a session cookie used for logging in myArriva account with your Google account. It enables us to provide you with easier and faster registration and login.	This is a necessary, first party cookie.
Arriva API cookie	__autotrans_papi_p__	This is a persistent cookie we use for tracking visitors that came to our website from affiliate partner's websites. It also enables us to track sales in affiliate cooperation.	This is an analytical/performance, first party cookie.
Facebook cookies	fr, reg_fb_ref, sb, reg_fb_gate, _js_reg_fb_ref, datr, wd reg_ext_ref, _js_datr, _js_fr, _js_reg_fb_gate, _js_reg_ext, ref, act, checkpoint, locale, pnl-data2, c_user, xs, pl	These are session and persistent cookies Facebook uses to provide advertising agencies with information on your visit to our site so that they can present you with adverts for products and services, which may be of interest to you. They also enable us to link to Facebook.	These are functionality and targeting, third party cookies by Facebook. Read more about Facebook Cookie policy and blocking Facebook tracking.
Facebook Pixel cookie	tr	This is a session cookie Facebook uses to track and retarget site visitors with Facebook ads in the future. As well as to see what users are doing on our site when they return. It enables us to set marketing campaigns.	This is a targeting and third party cookie by Facebook via Google Tag Manager. Read more about Facebook Cookie policy and blocking Facebook tracking.
Google Analytics Cookies	_gid, id, _ga, _gat	These are session and persistent cookies Google uses to collect information and report website usage statistics without personally identifying individual visitors to Google. It enables us to estimate our audience size and usage pattern in order to customise our site and provide you with better content and set remarketing campaigns.	These are analytical/performance and targeting, third party cookies by Google. Read more about Google Privacy policy and blocking Google tracking.
Google Pixel Cookie	ads/ga-audiences	This is a session cookie Google Adwords use to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. It enables us to set remarketing campaigns.	This is a targeting and third party cookie by Google via Google Tag Manager. Read more about Google Privacy policy and blocking Google tracking.
Google preferences and advertising cookies	DV, NID, 1P_JAR, CONSENT, DSID, IDE	These are session and persistent cookies Google uses to remember your preferences for ad personalisation. It enables Google to select advertising based on what is relevant to a user; to improve reporting on campaign performance; and to avoid showing ads the user has already seen. It enables us display of Google Maps.	These are targeting and third party cookies by Google. Read more about Google Privacy policy and blocking Google tracking.
Twitter cookies	auth_token, personalization_id, mp_b91d79456d02911cb 197d14b6e69e0b_mixpanel, twid, __utma, __utmz, csrf_same_site_set, ct0, dnt, external_referer, _ga, mp_c3de24deb6a3f73fba 73a616bb625130_mixpanel, mp_88d65c43457125ed 55e01c007a7a602f_mixpanel, kdt, ads_prefs, guest_id, csrf_same_site, remember_checked_on,_gid, lang	These are session and persistent cookies Twitter uses to provide advertising agencies with information on your visit to our site so that they can present you with adverts for products and services which may be of your interest. It enables us to link to Twitter.	These are functionality and targeting, third party cookies by Twitter. Read more about Twitter Cookie policy and blocking Twitter tracking.
Youtube cookies	VISITOR_INFO1_LIVE, GPS, YSC, PREF, CheckConnectionTempCookie5	These are session and persistent cookies Youtube uses to display you video on our website.	These are functionality and third party cookies by Youtube. Read more about Google Privacy policy and blocking Google tracking.